Customer Service Dispatcher
The Customer Service Dispatcher will be responsible for maintaining the delivery/install schedule and dispatching accordingly. This position requires good attention to detail and follow through.
Job Description (including but not limited to the following):
- Answering phones, and ability to put one call on hold and answer another real quick if needed
- Ability to take proper messages and transfer the call to appropriate department
- Maintain supplies for main copier; to include ordering anything needed for re-supply when things are used up
- Keep track of and reorder stock in supply cabinet; i.e. pens, post its, staples, etc.
- Straighten up kitchen near end of work day and set up coffee pot for next day.
- Check and refill kitchen supplies including basic items in fridge; cups, plates etc.
- Place orders for restocking supply cabinet and kitchen, and snacks.
- Make sure the bathrooms have toilet paper, hand soap, and hand towels in them
- Help make sales folders
- Help with postcard mailers; count and sort them
- Scan into database vendor payments. May also have to scan other items into the system
Skills and Requirements:
- Microsoft Office (i.e., outlook, excel, word)
- Intermediate Experience with CRM programs
- Great customer service voice and attitude is a must
- High school diploma or equivalent
- Punctuality and daily attendance are required
- Have the ability to route, dispatch, and schedule multiple individuals daily using CRM software
- Excellent Customer Service skills a must
- Must be organized and have the ability to multitask i.e. schedule, input date, and communicate via telephone concurrently with clients.
This is a full time temporary assignment located in the Van Nuys area. The pay is $17 hourly. The hours are 8 am to 5 pm Monday thru Friday.
Job Ref. #: 44
Location: Van Nuys
Royal Staffing Services will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.