General Office Assistant Reception

General Office Assistant  Reception

The General Office Assistant Reception provides general office and clerical support. Duties may include providing assistance and support in the mail room, units and/or departments.

Job Description (including but not limited to the following):

  • Responds to heavy volume of phone calls, transferring calls to appropriate staff, answers general questions. Greets consumers, families, and other visitors. Checks in and verifies appointments and ensures consumers and visitors connect with appropriate staff.
  • Schedules appointments with consumers, related parties or internal staff.
  • Reserves rooms for meetings and conferences; maintains department calendars for staff.
  • Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies.
  • Types, inputs and maintains documents, consumer information and/or related data into computer databases, software, tracking systems/tools, etc.
  • Prepares reports/documents by collecting and collating information. Sets up and maintains paper and/or electronic filing systems.
  • Maintains, stocks and inventories supplies, as assigned.
  • Performs other related duties as required.
  • Processes incoming and outgoing USPS, UPS, FedEx, interoffice, faxes, documents, etc.
  • Runs outgoing mail through postage machine; package materials for shipping, etc.
  • Services and maintains office equipment (paper jams, toner replacement, etc.).
  • Copies, files, retrieves and/or scans documents. May research files on the computer.
  • Maintains files through purging/archiving documents and ensuring that documents are filed appropriately.
  • Makes copies and packets, distributes documents and prepares materials for mailing.
  • Coordinate boxes for off-site storage, as applicable.
  • Performs other related duties as required and assigned.

Skills and Requirements:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • High school diploma or equivalent (GED).
  • One (1) year related experience required working in an office environment or related experience. Two (2) years related experience preferred.
  • Microsoft Office and related applications, with strong typing skills and enter data accurately.
  • Knowledge of general office functions and customer service skills. Comfortable multi-tasking.  Well organized and detail oriented, able to plan, prioritize and complete duties in a timely manner
  • General understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
  • Build/cultivate relationships, work cooperatively, and establish rapport/gain trust.
  • Elicit pertinent information effectively and interact effectively with people from diverse cultures.
  • Speak and write in an organized and effective manner. Able to speak confidently in small settings.
  • Bilingual English/Spanish may be required, based on duties.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

This is a temp tor hire position located in the North San Fernando Valley area.  The client will administer rigorous skills testing.  Please call for additional information.

Job Ref. #:  44JR

Location:  North San Fernando Valley, CA

Royal Staffing Services will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.


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Royal Staffing Services

3625 Thousand Oaks Blvd., Suite 245
Westlake Village, CA 91362

Phone (805) 373-9909
Fax (805) 494-4365

Phone (818) 981-1080
Fax (818) 981-1338

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