Maintenance Dept Assistant

Maintenance Dept Assistant

The Maintenance Dept Assistant is responsible for administrative and customer service duties within the Maintenance department.  This is a great opportunity for an organized multi-tasking individual who likes to connect with customers.

Job Description (including but not limited to the following):

  • Follow Up Calls including Cold Maintenance and New pending leads (provide pricing, hand over when ready to move forward)
  • Service Reminders
  • Post-Service Reports (when no issues are present)
  • Data Entry and other administrative and general clerical duties
  • Follow up on all invoice renewals and proposals sent
  • Tracking Technicians throughout the day, giving customers etas, or updates if the technicians will be late. If so asking if appointment needs to be rescheduled
  • Making sure to upload all paper work orders when needed
  • Mailing all maintenance reminders to customers that are non-responsive
  • Calling to confirm service dates and times
  • Uploading generator information to Mobilelink fleet dashboard

Skills and Requirements:

  • High school diploma or equivalent is required – any higher education is a plus
  • Accuracy and general software skills are important
  • Alpha Numeric Data entry skills helpful, typing minimum 35 wpm
  • Must be tech savvy, knows their way around the internet and has some solid computer experience.  Microsoft Office (Word, Excel and Outlook) experience is a plus.
  • Must have a warm and pleasant personality
  • Strong customer service skills is a must
  • Organized individual with common sense and attention to detail
  • Open to learning new skills is a must
  • Punctuality and attendance are very important

This is a temp to hire position located in the Van Nuys area.  The pay range is $20 to $22 hourly.

Job Reference #:  44MM

Location:  Van Nuys, CA

Royal Staffing Services will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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Royal Staffing Services

3625 Thousand Oaks Blvd., Suite 245
Westlake Village, CA 91362

Phone (805) 373-9909
Fax (805) 494-4365

Phone (818) 981-1080
Fax (818) 981-1338

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